Frequently Asked Questions
What is the Return Policy?
- We do not accept returns or exchanges at this time
- What are the shipping options?
- USPS Standard shipping or Express. If you need it shipped faster please contact us before placing an order and we should be able to accommodate your request.
- When will I receive my order?
- Typically you will receive in stock orders within 5-7 days unless stated otherwise by us.
- What do I do if I never received my order?
- Please contact us, perhaps it got lost in transit.
- What do I do if I received a defective order?
- Please contact us and we can get a replacement out to you ASAP
- How do I make changes to an order I’ve already placed?
- Contact us and we can try and make these changes as long as the order has not already shipped.
- Where are you located?
- We currently do not have a physical store, but our office is located in Central Florida.
- How do I contact your company if my question isn’t answered here
- You can E-mail us at firstname.lastname@example.org or message us on Facebook.
- How do I care for my purchase?
- Please refer to out Care Instructions page